Privacy Policy

1. Introduction

Welcome to BlanketByte ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website blanketbyte.com and engage with our services.

Company Details:
I.E. BLANKET BYTE
Identification Number: 305834292
Address: Georgia, Tbilisi, Vake district, University Street, N.17a, Floor 10

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include:

• Names
• Email addresses
• Phone numbers (if provided)
• Project details and requirements
• Website usage analytics events (for example page views, section views, click events, and interaction milestones)
• Live chat metadata and contact details submitted through Chatwoot, including email address when provided

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

• To facilitate account creation and logon process.
• To send you administrative information.
• To fulfill and manage your orders.
• To protect our Services.
• To analyze website performance and user journey trends using Umami analytics.
• To manage and respond to support and sales inquiries received through our live chat integrations.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

5. International Transfers

Our servers are located in various jurisdictions. If you are accessing our Website from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

6. Your Privacy Rights (GDPR)

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below.

7. Contact Us

If you have questions or comments about this policy, you may email us at contact@blanketbyte.com or by post to:

I.E. BLANKET BYTE
Georgia, Tbilisi, Vake district, University Street, N.17a, Floor 10